Privacy Policy


Effective Date: February 04, 2025
Last Updated: February 04, 2025

1. Introduction
Welcome to JAYJAY COMPLEX. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your personal information when you visit our website (jayjaycomplex.com) or use our services, in compliance with the General Data Protection Regulation (GDPR).

2. Data Controller
The data controller responsible for your personal data is:
JAYJAY COMPLEX
Grand Hangar, Bonaberi, Douala
Email: [email protected]
Telephone: 00237677334396

3. Information We Collect
We may collect and process the following personal data:

  • Personal Identification Information: Name, email address, phone number, postal address.
  • Service-Related Information: Details about photography, videography, and digital printing services you request.
  • Payment Information: Transaction details for purchases made via our website or in person.
  • Technical Data: IP address, browser type, device information, and other analytical data when you visit our website.
  • Communication Data: Any information you provide when contacting us via email, forms, or social media.

4. How We Use Your Information
We use your data to:

  • Provide and improve our photography, videography, and digital printing services.
  • Communicate with you regarding inquiries, bookings, and transactions.
  • Process payments and issue invoices.
  • Enhance user experience on our website.
  • Comply with legal and regulatory obligations.

5. Legal Basis for Processing
We process your data based on:

  • Consent: When you voluntarily provide information (e.g., subscribing to newsletters).
  • Contractual Obligation: To fulfill our agreement when you request services.
  • Legitimate Interest: For business operations, security, and fraud prevention.
  • Legal Compliance: To meet legal obligations.

6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

7. Data Sharing & Third Parties
We do not sell or rent your personal data. However, we may share your information with:

  • Service Providers: Third-party vendors assisting with payment processing, website hosting, or analytics.
  • Legal Authorities: When required to comply with legal obligations.
  • Business Transfers: In the case of a merger or acquisition, your data may be transferred.

8. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.

9. Your Rights
Under GDPR, you have the following rights:

  • Access: Request access to your personal data.
  • Correction: Request correction of inaccurate data.
  • Deletion: Request deletion of your personal data.
  • Objection: Object to processing based on legitimate interests.
  • Data Portability: Request to transfer your data to another service provider.
  • Withdraw Consent: If processing is based on consent, you can withdraw it at any time.

To exercise your rights, contact us at [email protected].

10. Cookies & Tracking Technologies
We use cookies to enhance website functionality. You can manage your cookie preferences in your browser settings.

11. Updates to this Privacy Policy
We may update this policy periodically. Any changes will be posted on this page with the updated effective date.

12. Contact Information
If you have any questions about this Privacy Policy, please contact us at:
JAYJAY COMPLEX
Grand Hangar, Bonaberi, Douala
Email: [email protected]
Telephone: 00237677334396s.