Terms & Conditions


Last Updated: 04/02/2025

Welcome to jayjaycomplex.com. These Terms and Conditions govern your use of our website and the services provided by JAYJAY COMPLEX (“Company,” “we,” “our,” or “us”). By accessing or using this website, you agree to be bound by these terms. If you do not agree with any part of these terms, please refrain from using our website.

1. Definitions

  • Website refers to jayjaycomplex.com.
  • Services refer to the photography, videography, digital printing, and gadget printing services offered by JAYJAY COMPLEX.
  • User refers to any person or entity accessing or using our website or services.

2. Services Provided

JAYJAY COMPLEX specializes in:

  • Photography
  • Videography
  • Digital Printing
  • Gadget Printing

All services are subject to availability and are provided at our business location at Grand Hangar, Bonaberi, Douala.

3. User Obligations

By using this website, you agree to:

  • Provide accurate and truthful information when required.
  • Not use our website for any illegal or unauthorized purpose.
  • Not copy, reproduce, distribute, or exploit any content from our website without prior written permission.

4. Bookings and Payments

  • Bookings for our services can be made through our website, email ([email protected]), or in person.
  • A deposit may be required for certain services, which will be communicated at the time of booking.
  • Full payment must be made before the final delivery of services or products.
  • All payments are non-refundable unless otherwise stated in our refund policy.

5. Cancellations and Refunds

  • Cancellations must be made at least 48 hours in advance for a partial refund.
  • No refunds will be issued for cancellations made less than 48 hours before the scheduled service.
  • Refunds are only applicable in cases where we fail to deliver the agreed-upon service.

6. Intellectual Property

  • All photographs, videos, and printed materials created by JAYJAY COMPLEX remain our intellectual property unless otherwise agreed in writing.
  • Clients may use the provided materials for personal or business use but may not resell, edit, or distribute them without permission.

7. Liability and Disclaimers

  • JAYJAY COMPLEX is not responsible for any loss, damage, or delay caused by unforeseen circumstances such as equipment failure, technical issues, or force majeure events.
  • We do our best to ensure high-quality service, but we do not guarantee that our website will always be free from errors, viruses, or interruptions.

8. Privacy Policy

We respect your privacy. Any personal information collected through our website or services is handled in accordance with our Privacy Policy, which outlines how we collect, use, and protect your data.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of these external sites.

10. Changes to These Terms

We reserve the right to update or modify these terms at any time without prior notice. It is your responsibility to review this page periodically for changes.

11. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us:

By using our website and services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.